Career development is a lifelong process — and in South Africa, where unemployment is high and many young people struggle to navigate the transition from education to work, skilled career development information officers play a vital role in connecting people with opportunities, information, and the guidance they need to make sound career decisions. The Career Development Information Officer qualification at NQF Level 5 equips learners with the competencies to provide high-quality career development information and guidance services in a range of educational, employment, and community settings.
The curriculum covers the core practice areas of career development information work: understanding career development theory and practice, providing accurate and up-to-date labour market information, facilitating career exploration and decision-making processes, supporting job seekers in resume writing, interview preparation, and job search strategies, understanding the post-school education and training landscape and qualification pathways, using career development tools and assessments, maintaining professional ethics and client confidentiality, and working effectively with diverse client populations including youth, adults, and people with disabilities.
